Wrong part after I called for confirmation
The replacement wheels I need are shorter and attach with bolts. Please advice me how to return the ones I can’t use.
Carex replacement parts are the best the industry can give. the thing was that I oredered replacement parts for model A22200 which has 8" wheels, Carex sent me replacements for a newest model with 6" wheels. I even ordered a new A22200 from Amazon and Carex Canada (You), sent me this smaller roller walker. Now, the replacement parts will have to be for the new smaller model you sent me. I want to ask: If you discontinued the A22200, why don't you say so? Now I have a new model and 3 excellent replacement parts which I will use in the future because now the walker is new. The new smaller walker is inferior quality by the way.
Thank you for returning my mobility to me.
Everyone I dealt with was fantastic great customer service with no push back thank you so much